What is a MUD?
A Municipal Utility District is a limited-purpose local government created by the State of Texas to provide water, wastewater, drainage, parks, and roads to communities. MUDs then operate and maintain these facilities, providing water and wastewater service to millions of Texans.
MUDs make it possible for Texas communities to grow and thrive where essential services would otherwise be unavailable. Most importantly, only MUD property owners and residents pay for it. HC MUD 102 only provides water, wastewater, & parks while Harris County provides drainage & roads.
What are the benefits of living in a MUD?
MUDs make possible the “American Dream” – a steady stream of housing at prices that people can afford, reliable infrastructure, beautiful community amenities, and local control.
MUDs make it possible to build quality communities in areas where no utility infrastructure exists, at a cost structure that keeps homes attainable for working Texas families.
Who governs a MUD?
A board of directors – five members, elected by the residents of the MUD. Elected by the people who live there, accountable to the people who live there. MUD residents see their officials at the grocery store or the MUD park, not on TV!
How are MUD taxes set?
The elected board sets the tax rate publicly each year based on the district’s bond obligations and operating costs. The rate is reported to the state, subject to oversight, and available to residents. As bonds are paid off over time, the rate declines. MUDs are a financing tool with a defined purpose and a declining cost curve.
What do HCMUD 102 taxes actually pay for?
Two things:
- Debt service on the bonds is used to build the community’s infrastructure.
- Water lines, wastewater treatment, parks – everything that makes the community possible and keeps it running.
“I didn’t know I lived in a MUD.” How is that possible?
Texans often take it for granted that fresh, clean water flows from the tap!
However, if you own a home in a MUD, you were notified as part of your purchase. Texas law requires disclosure to all new home buyers through a state prescribed ‘Notice to Purchaser.’
This notice explains the taxes, bonds, purpose, and services of the MUD. No other jurisdiction in Texas provides this level of detailed information to prospective homeowners. Of course, MUD information is on residents’ monthly water bills, annual property tax statements, and the Internet.
Are MUDs transparent and open?
Absolutely!
First, MUDs are required to follow the same open government requirements as cities, counties, and school districts. MUDs are required to comply with the Texas Open Meetings Act, meaning all board meetings must be posted and open to the public.
MUDs are also subject to the Texas Public Information Act, so district information and records are publicly available. MUD information is also readily available online. It only takes 5 residents to request the MUD Board meet at a specific location – something not available with any other government.
Does the state set the rules of MUD property taxes?
Yes, just like the state regulates the property tax values and rates of school districts, cities, and counties, the state regulates MUD property taxes.
You may remember Senate Bill No. 2 and other bills that reformed local property taxes. These statutes apply to MUDs. MUDs cannot levy in property taxes more than is necessary, and your MUD property taxes are required to stay within those parameters set by the state.
Is the issuance of MUD bonds regulated?
Absolutely!
MUD bonds go through a multi-step approval process before a single dollar can be raised. Projects and bond financial feasibility must first be approved by the TCEQ. Bonds are then sold through sealed, competitive bids, and the Texas Attorney General must separately approve the issuance of the bonds before they are registered with the Texas Comptroller of Public Accounts.
That is more state agency oversight than any other form of local government bonds. It’s also a reason that the bond market and the rating agencies highly regard MUD bonds.
How can I advocate for my MUD?
Share accurate information with your neighbors. Repost district content on social media.
Use #MUDs4Texas when sharing photos and good news from your community.
Attend your district’s public meetings.
Visit MUDs4Texas.org to download the fact sheet and access the full toolkit.
Municipal District Services FAQ
What payment methods do you accept?
1. Paying by Mail – Remittance Address:
Your Water District Name (as it appears on your water bill)
P.O. Box 3150
Houston, TX 77253-3150
2. Paying Online Using Credit/Debit Card or eCheck
Register your account or pay as a guest
Pay one time or every month
CLICK HERE TO ACCESS THE SECURE PAYMENT PORTAL AND YOUR ACCOUNT INFORMATION
(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)
3. Paying By Phone
Payment using a live representative; please call (855) 270-3592.
(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)
4. Paying Through Your Bank’s Bill Paying Services
- Add Your Water District Name (as it appears on your water bill) to the bill pay option through your bank
- Add your account number for proper processing
- Complete with the District’s Remittance address above
5. Paying at Your Local Supermarket
- Pay at your local HEB and Kroger
Present a payment coupon with the account number
($1.50 fee assessed for this service)
6. Paying at Walmart
- Pay at your local Walmart
Present a payment coupon with the account number
($1.00 fee assessed for 3-day delivery)
($1.50 fee assessed for overnight delivery)
7. Paying In Person – Office Locations:
Pay in person at these MDS offices
Monday – Friday 8:30 a.m. – 4:30 p.m.
PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED
8. TERMINATED SERVICES
If your water service has been TERMINATED for NON-PAYMENT, you can use:
- Credit Card
- Pay at the nearest MDS Office with a cashier’s check or money order.
- Pay at a grocery store or Walmart with cash.
Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.
I need to cancel my service.
Click here to submit a service cancellation request.
or
Call us at (281) 290-6507 or toll free at (855) 290-MDS1 from 8:30 to 4:30 Monday through Friday.
You will need:
- Current address or account number
- Forwarding address
What do I do if I can’t pay my bill?
Some accounts may be eligible for enrollment in payment plans. Call us at (281) 290-6507 or toll free at (855) 290-MDS1 from 8:30 to 4:30 Monday through Friday to find out if you are eligible.
How do you read a water meter?
Analog meters are manually read by MDS Meter Readers once a month. SMART meters are automatically logged once monthly. For information about how to read your own meter, click here.
If you think your meter has not been read correctly, please contact us.
How do I pay my water bill?
You have multiple options when deciding how to pay your water bill. Click here to visit our water bill page to review them all.
How do I set up new service?
Click here to submit a new service application online.
or
Call us at (281) 290-6507 or toll free at (855) 290-MDS1 from 8:30 to 4:30 Monday through Friday.
You will need:
- Lease agreement, listing agreement, or proof of ownership, and
- A valid Driver’s License
What is a Regional Water Authority fee?
Water districts in the Gulf Coast Region are mandated by the State to have a Groundwater Reduction Plan (GRP). Many water districts are a part of Regional Water Authorities, which are responsible for implementing the GRP to reduce the use of groundwater by converting to surface water. The costs associated with building and maintaining the surface water infrastructure are passed on to customers. Your Regional Water Authority fee is charged per 1,000 gallons of
water used, as reflected on the front of this statement. To understand the dollar amount applied per 1,000 gallons, please utilize your District’s Rate Order.
To learn more about your specific RWA, use the links below to visit their web sites.
- Central Harris County Regional Water Authority (CHRWA)
- City of Houston Groundwater Reduction Plan
- Gulf Coast Water Authority
- Lone Star Groundwater Conservation District
- North Channel Water Authority (no web site)
- North Harris County Regional Water Authority (NHCRWA)
- North Fort Bend Water Authority (NFBWA)
- San Jacinto River Authority (SJRA)
- West Harris County Regional Water Authority (WHRWA)
Why does my bill increase so much during the summer months?
- Higher usage = higher bill
- Irrigation is the #1 reason usage increases during summer heat
- Irrigate grass and landscaping no more than TWICE per week. Most of us overwater.
- Adjust sprinkler heads so that you water grass, not the concrete.
- Upgrade to water conserving nozzles.
- Convert to drip irrigation for flowerbeds.
- Maintain your irrigation system by repairing leaks and knowing how to program the system.
- The more water you use, the higher the amount billed for the Regional Water Authority Fee.
Why does my bill show a past due amount?
Payments not received by the due date are considered delinquent.
If you believe you have received a delinquent notice in error, please contact us.